It may be that the URL you have is for a different server that you don’t have access to. We have many servers intended for demos or different regions. For instance, Australian clients may be hosted on https://aus.strategyblocks.com. Please check your emails to find out which server you are on, or contact us and we’ll find your information.
After resetting my password I try to log in and get a messaging saying: “This email cannot be found”